Recent Why SERVPRO Posts

Meet our Team!

6/5/2019 (Permalink)

Come see us at the next Expo!

At SERVPRO of Greater Highland/White Lake we know that the best time to prepare for an emergency is before the emergency occurs. At SERVPRO helping the Oakland County community prepare themselves for any type of emergency is something we strive to do. That is why we have made it a point to participate in the annual Emergency Preparedness Expo!  

We provide information on how to make sure every family is prepared for any type emergency.  We bring water and gas shut off tags, magnets and even coloring pages for the kids! Take a chance to meet one of our team members, to find out how we can hep you! Whether its discussing safety tips in your own home, or creating an Emergency Ready Profile for your business, we are available to help! Come see us each fall to find out updated information, and to meet your local restoration company! 

Fire Safety Tips

6/5/2019 (Permalink)

Here is a photo of a local fire with smoke damage!

Every year in Livingston County, SERVPRO of Greater Highland/White Lake is called out to address fires that begin in the garage and that is why we try to educate homeowners on possible fire hazards.  Most of these fires are caused by electrical shortages/ malfunctions or by improperly stored flammable liquids.  This fire was caused when a charging station was placed on top of an appliance with flammable liquid inside, the heat from the charger ignited the liquid. 

Follow these simple tips to keep your family and home safe.

  •  Store oil, gasoline, paints, propane and varnishes in a shed away from your home.
  • Keep items that can burn on shelves away from appliances.
  •  Plug only one charging appliance into an outlet and don’t use an extension cord when charging an appliance.
  • Always make sure to have a fire extinguisher on hand for emergencies 

If you experience a garage fire, and need help with the after math, SERVPRO is here for you! 

Helping our Local Officers

6/5/2019 (Permalink)

Here is one of our crew members working on a local police car!

Here at SERVPRO of Greater Highland/ White Lake, we understand that Michigan State owned vehicles can also sustain damages when transporting patients or prisoners to their destinations.  That is why we are registered as a preferred cleaning vendor for police patrol cars, ambulances, buses, fire emergency response vehicles, transport vans and transport cars on your State of Michigan Bio-hazard list.  We can clean any catastrophic issue from bodily fluids to blood borne pathogens.  No vehicle or clean-up is too big or too small, we have the training and know-how to tackle any job.  While you are protecting our safety, let us protect you by using proper personal protection equipment and specially designed cleaning products to tackle the job and get your vehicle back to a safe and clean condition.  We even have special products and techniques to tackle any odor that may be associated with the damages.  

Animal Infestation in Your Home

6/5/2019 (Permalink)

Here is a photo of bat guano that our crews found in a local attic!

We all love to see furry creatures in nature, however, when these adorable creatures invade our homes they are not so cute. Not only can they cause large amounts of damage to the structure of our home and belongings, their excrement can be toxic and the parasites they carry can be harmful to humans.  Animals can also die in wall cavities, and the smell can be hard to bear. The best way to reduce the cost of clean-up is early detection, look for possible entry points around the home and listen for noises. 

If you suspect there may be an infestation, contact a professional animal removal company and then SERVPRO of Greater Highland/White Lake for proper clean-up of the aftermath. We are available to hep our Oakland County homeowners with any animal clean up! 

Keeping Your Home in Tact

6/5/2019 (Permalink)

You can expect our crews to always wear shoe covers in your home!

SERVPRO of Greater Highland/ White Lake does everything possible to prevent the homeowner's property and contents from becoming dirty, dusty or damaged during the demolition/ mitigation process. Covering furniture and contents completely with plastic, and isolating the area with a containment barrier before the demolition begins, helps to prevent dust and debris from getting into the cracks and the crevices. Our technicians wear foot protection to prevent them from tracking dirt into the home.  To protect flooring a path of cardboard, plastic or cloth is placed over the unaffected areas that lead from the work area to the exit door. This keeps other areas of your home cleaner and prevents the tracking of dust and debris throughout the home. When carpets are cleaned, corner guards are used to protect the walls and block/ pads are placed under the furniture to ensure there is no damage to the furniture from the moisture of the freshly cleaned carpet.

Deep Cleaning in Oakland County

6/5/2019 (Permalink)

Here is an example of a local hoarding situation.

SERVPRO of Greater Highland/ White Lake is dedicated to helping in a time of crisis. We will go above and beyond to help you in a time of need.  Our cleaning crews are highly trained and efficient technicians and will work on your particular situation. We have specialized products to clean any surface that may be affected.  Whether it be just general cleaning, hoarder clean, heavy smoke and nicotine, post construction cleans, cleaning after an animal infestation, long term neglect, or major cleaning, we are trained to handle all types of "Minor" to "Extreme Situations". We can handle all arrangements including dumpster drop off and removal, POD drop off and removal, full pack-out and pack-back services.  SERVPRO offers not only structure but also, content cleaning before items are carefully wrapped and packed away. Big or small, we are there to help in any way we can! 

Improving the Customer Experience

8/5/2016 (Permalink)

An example of just a few of the marketing materials we offer to our agents!

The interaction between a policy holder and their insurance agent sometimes only occurs during the purchasing of a policy or when they file a claim. SERVPRO of Greater Highland/ White Lake would like to help bridge that gap thru greater involvement that ultimately ensures that the client will be able to take the right action at the right time. Our goal at SERVPRO of Greater Highland/ White Lake is to make sure the commercial and residential properties in Livingston County are prepared in case an emergency occurs. That is why we are offer our insurance agents Tips and Advice, High Visibility Water and Gas Shut-Off Tags and Emergency Ready Profiles (ERP). This allows agents to connect with their clients, providing knowledgeable information and tags for their homes or businesses!