Recent Water Damage Posts

Frozen Pipe Damage

9/4/2018 (Permalink)

Michigan is known for our harsh winters with extreme temperature drops. This means homeowners are susceptible to frozen pipes. Water expands when it freezes- putting additional pressure on the pipes, which can ultimately cause them to burst. Pipes that freeze are those that exposed to extreme cold, such as exterior spigots, water sprinkler lines, and water supply lines in unheated areas. Basements, craw spaces, attics and garages often have exterior pipe lines as well. To aid in freeing pipes make sure to keep your home to at least 55 degrees or warmer and leave interior doors open to increase air flow into the cooler areas of the home. 

If you experience frozen pipes make sure to call SERVPRO of Greater Highland/White Lake. We are available 365 days a year to help you!

Dry Out

9/4/2018 (Permalink)

Depending on the water damage, SERVPRO will come in inspect the damage and determine which type of drying process will be est for the flooring, home owner and insurance company. Three different drying techniques we use are:

Inject Floor Drying System:

Inject-dry floor drying system is used to dry hardwood and ceramic tile flooring. It directs airflow down along the floor, drying floors faster. With proper placement of the mats it easily adapts to any floor plan. Placing a containment or "tenting" the affected area is sometimes used in conjunction with the inject-dry floor drying system.

Usage of Air Movers in Drying:

Evaporation will occur when the water moves from a liquid state to a vapor state in the air. This is achieved by rapid and direct air flow. Evaporation does not remove the moisture, it just moves it from the materials to the surrounding air.

Usage of Dehumidifier in Drying:

Dehumidification is the removal of moisture in the air. In some cases a containment is placed over an affected area ceiling to concentrate the dehumidification specifically on this area.

24 Water Damage Help

8/7/2018 (Permalink)

Water Damage 24 Water Damage Help Here is a customer that suffered water damage. If you find yourself with any sign of water in the home call SERVPRO right away!

SERVPRO of Greater Highland/White Lake is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Greater Highland/ White Lake has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage- Any Home, Any Time

8/7/2018 (Permalink)

Water Damage Water Damage- Any Home, Any Time Water damage, can happen at anytime in any home. Let SERVPRO help you!

Many people think that water damage, or sump pump failure could only happen in older homes, but water damage could happen to anyone at any time. The owners of SERVPRO of Greater Highland/White Lake, just recently experienced water damage in their own home. In a newly built home, their ice machine drain had malfunctioned, causing water damage throughout their kitchen. Our crews started right away with the extraction of the water and began the mitigation process.

It doesn't matter how old the home is, where it is located or how safe you can be, water loss can happen to anyone and any time. If you experience water damage, remember SERVPRO of Greater Highland/White Lake is always available 24 hours a day, 7 days a week! Let us help you!

Water Damage in Michigan

8/7/2018 (Permalink)

Water Damage Water Damage in Michigan Here is a home experiencing water creeping up their basement stairs.

Imagine walking down to your basement or crawl space, and discovering your belonging in water. Unfortunately, for those living in Michigan this is not uncommon. Many homeowners are prone to flooding, and power outages. Its important for home owners to have a sump pump to protect your home from the standing water that could destroy your home. The water can destroy the structural integrity of the home, ruin your belongings, and create an environment ideal for mold growth.

If you ever experience sump pump failure, SERVPRO of Greater Highland/White Lake is available to help! Our crews will complete a full inspection, and start the extraction process.  Our crews use powerful submersible pumps, truck mounted extraction systems, and industrial strength wet/ dry vacuums to quickly remove hundreds or thousands of gallons of water from your property.

Oakland County Water Damage

8/7/2018 (Permalink)

Water Damage Oakland County Water Damage Water damage can be a traumatic experience, let SERVPRO help you during these times.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Greater Highland/White Lake provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Greater Highland/White Lake arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Commerical Water Damage

7/1/2016 (Permalink)

Water Damage Commerical Water Damage The ceiling was raining when we arrived, caused by a frozen broken pipe.

COMMERCIAL Water Damage:Regardless of the cause, when catastrophe strikes a commercial property, the damages can be crippling to a business and even bring operations to a complete halt. Every hour spent cleaning up is an hour of lost productivity and revenue.  SERVPRO has highly trained technicians that are here 24 hours a day, 7 days a week, 365 days a year to properly and efficiently mitigate the damages. 

Ask about SERVPRO's Emergency Ready Plan (ERP), a useful tool to prepare a business for the "worst-case scenario".  The ERP is a data collection source, storing all your important and vital information such as where to find shut off valves for both water and gas, where electrical panels are located and who to contact in the event of an emergency.  This information is compiled into one neat folder and is ready for anyone in your business to use in one place - "at your fingertips".

Drying Techniques

7/1/2016 (Permalink)

Water Damage Drying Techniques This shows an Inject-dry system being used on a wood floor with plastic bubbled over the top to aid in drying.

Usage of Inject-dry Floor Drying System in drying:

Inject-dry floor drying system is used to dry hardwood and ceramic tile flooring.  It directs airflow down along the floor, drying floors faster.  With proper placement of the mats it easily adapts to any floor plan. Placing a containment or "tenting" the affected area is sometimes used in conjunction with the inject-dry floor drying system.  
Usage of Air Movers in drying:

Evaporation will occur when the water is moved from a liquid state to a vapor state in the air.  This is achieved by rapid and direct air flow.  Evaporation does not remove the moisture,  it just moves it from the materials to the surrounding air.  
Usage of Dehumidifier in drying:

Dehumidification is the removal of moisture in the air. In some cases a containment is placed over an affected ceiling to concentrate the dehumidification specifically on this area. This maximizes the efficiency of the dehumidifier to reduce the specific humidity and moisture content levels in the materials in that area lower than the levels of the unaffected areas around the contained area.  

Sump Pump/Drain Back-up Insurance Caps

7/1/2016 (Permalink)

Water Damage Sump Pump/Drain Back-up Insurance Caps This is a basement flooded by heavy rains. Homeowner had very little insurance coverage.

At SERVPRO of Greater Highland/White Lake, we like to remind our insurance agents that the cost to dry out a basement after a sump pump failure or drain back-up can range from $1,000 to $6,000 or more depending on how elaborate their clients basement is.  This price does not include repair to the structure, replacement of unsalvageable content or repair/replacement to the mechanicals that may have sustained damage as well.

Going through a loss is hard enough without the added stress of finding out there is little or no insurance coverage. Call your insurance agent today to make sure you are properly covered. They will be able to help you look further into your coverage and make sure you are properly insured for any emergency water loss!