About SERVPRO of Greater Highland / White Lake


Robert & Mary & Christopher R. Spensley

Owners of SERVPRO of Greater Highland / White Lake

SERVPRO® of Greater Highland/White Lake, serving Livingston County and the surrounding area, is a 24 hour catastrophic cleaning & restoration contractor specializing in all phases of fire, water, storm, mold, vandalism and blood borne pathogens, related mitigation and full service construction services. All of our technicians are IICRC certified and trained under our SERVPRO® Industries standards. Our technicians have yearly background checks and wear full SERVPRO® uniforms. We are fully insured and the owners are active in the business. We employ over 30 permanent full time employees and have been in business over 10 years. We are the preferred service providers for many insurance companies! WHAT WE DO: 24-Hour Emergency Services We will contact the customer within 1 hour of notice of loss. We will arrive on site to start mitigation services within 4 hours. Within 8 business hours a preliminary report of the loss will be back to the appropriate person. Mold Mitigation and Remediation In most cases we can safely restore your building to predamage condition. Temperature Controlled Storage/Warehouse We have 10,000 square feet of warehouse space for pack outs & content storage. Our professional moving crew has the knowledge & experience to pack and move entire homes or businesses. All contents are then cleaned, deodorized & stored Board Ups - Immediate board ups to secure the safety of the building. Biohazard & Crime Scene Cleanup & Restoration Deodorization and Odor Removal We have State-of-the-art products that will rid the property of offensive odors. We will get to the source and neutralize it. Full Service Carpet, Upholstery & Drapery Cleaning We have several methods of cleaning carpeting, upholstery & draperies and hardwood floors. Our employees are trained to provide the utmost in quality service. Ductwork & HVAC - We inspect & clean heating, ventilation and air conditioning units Licensed Builders for Contracted Replacement/Repair, Painting, Drywall and Structure Repairs. - We are licensed to perform building & remodeling services Our office performs work in roughly a seventy-five mile radius from the center of Livingston County. We hope to have the opportunity to service your customers!

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • OSHA - Other Training
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • Better Business Bureau
  • Brighton Chamber of Commerce
  • Business Networking International (BNI) - Howell Chapter
  • Central Michigan Adjusters Association
  • Fowlerville Business Association
  • Hartland Chamber of Commerce
  • Highland/White Lake Business Association
  • Howell Chamber of Commerce
  • Livingston County Association of Realtors (LCAR) - Affiliate Member
  • Livingston Sunrise Rotary
  • National Association of Home Builders
  • Saginaw Valley Adjusters Association

Awards

  • Chairman's Silver Revenue Award
  • Chairman's Silver Revenue Award
  • "10 Years in Service" Award
  • Chairman's Platinum Revenue Award
  • Founder's Silver Revenue Award
  • Highest Overall Volume for a Single License
  • Highest Percent Growth for a Single License
  • Heritage Bronze Award
  • Founder's Silver Revenue Award