Recent Posts


7/18/2017 (Permalink)

Mold Remediation Mold Mold can be dangerous to the structure of the home and those who live inside! Call the pros at SERVPRO of Greater Highland/ White Lake to help!

Unfortunately, mold has no boundaries.  For a significant amount of mold growth to occur, there must be a source of water (which could potentially go unnoticed) a source of food, and a substrate capable of sustaining growth. Most buildings contain plywood, drywall, carpeting, and carpet padding, as well as the building's furniture itself are considering "food for molds".  After a single incident of "water damage" has occurred and left unmitigated, mold can grow inside the walls and then become dormant until a subsequent incident of high humidity.

The right conditions can activate mold and could potentially have devastating results including substantial damage to the home and could cause people living in the home to have adverse reactions. Its important to call trained professionals if you discover mold in your home or business. Call SERVPRO Greater Highland/White Lake! 

Fire Clean Up

7/8/2017 (Permalink)

Fire Damage Fire Clean Up This is a photo of a Livingston County home that caught on fire while the homeowners were out of town.

With any size fire it is our goal at SERVPRO Greater Highland/ White Lake to turn a fire damaged home into a safe, clean living environment. Making as if, "it never even happened!" 

To do this, we require our crews to be properly trained, which is why every member on our crews is IICRC Certified! Each crew member attends multiple classes throughout the year, which provides three days of training and testing. Its important that we take excellent care of your home, making sure that each personal item is cared for and treated properly. Each home is different which makes it important that our crews have the best knowledge for every situation they are put in. 

You can trust and rely on SERVPRO of Greater Highland/ White Lake. We are here to help you! 

Why Mold?

7/8/2017 (Permalink)

Mold Remediation Why Mold? Here is a photo of mold that our crews at SERVPRO Greater Highland/ White Lake had removed!

Mold in homes can happen under many different circumstances. It could be an outside water intrusion, a flood, or sewer leak. It also could be from a bat, bird infestation, a decaying animal or rodent. As soon as you are aware of mold in the home its important to call someone for proper removal to make sure there are no effects your you heath or your loved ones. 

There are thousands of types of mold and depending on your location, temperature (inside and outside) will determine how to handle the home. First, its important to figure out where the source of mold is coming from and start the removal process. 

Call SERVPRO of Greater Highland/White Lake to help you out! We can walk you through the process, and get your home back to the safe environment it should be! 

Michigan Storms

7/8/2017 (Permalink)

Storm Damage Michigan Storms This is a photo of a tree that had fallen directly into one of our customers living room!

As Michigan residents, we all know we can experience all four season in just one day. Whether were hit with 50 mph wind storms, four feet of snow, torrential rains, or a tornado- SERVPRO of Greater Highland/ White Lake is prepared to help you! 

Frozen pipes, down trees or a flooded basement. Storms can create a very scary time for Michigan residents, but remember, SERVPRO of Greater Highland/ White Lake is available 24 hours a day, 7 days a week. Even when the largest storms hit, we have the availability to bring in crews from different SERVPRO locations, allowing us to properly serve our community, quickly and safely. 

Let us be your real life hero! If you are affected by storm damage, call SERVPRO of Greater Highland/ White Lake today!  

Emergency Ready Profile

8/5/2016 (Permalink)

Community Emergency Ready Profile The advantages to having an ERP

At SERVPRO of Brighton/ Howell we try to encourage all of our commercial customers to have an Emergency Ready Profile. In the restoration industry, we know that preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. SERVPRO Brighton/ Howell can help you prepare by taking the time to walk through your business or property, to point out key factors such as where a water or gas line is in case of an emergency. No one ever plans on a disaster, but we can help prepare for it.  Now is the time to ask yourself, "Are you ready for whatever could happen?"  

Falling Trees

8/5/2016 (Permalink)

Storm Damage Falling Trees Damage caused when a tree fell during a storm

The trees in our yards are beautiful and not only do they provide shade and privacy, but they are good for the environment. However, we often underestimate how tall or heavy they are and the damage they can cause until they fall during a storm.  

Falling trees during bad weather can be a threat in many ways. They often result in costly damage to homes, fences and outbuildings. Whether before a storm or after, let SERVPRO of Greater Highland/White Lake help you! We can take cut down and remove fallen branches, or dead limbs that you might have on your property.

Don't take the risk during high winds, or bad storms. Prepare your home, before the risk by calling SERVPRO of Greater Highland/ White Lake, 810-220-3711 

Fire hazards

8/5/2016 (Permalink)

Community Fire hazards Garage Fire

Every year SERVPRO® of Brighton/ Howell and Greater Highland/ White Lake is called out to address fires that begin in the garage and that is why we try to educate homeowners on possible fire hazards.  Most of these fires are caused by electrical shortages/ malfunctions or by improperly stored flammable liquids.  This fire was caused when a charging station was placed on top of an appliance with flammable liquid inside, the heat from the charger ignited the liquid. 

Follow these simple tips to keep your family and home safe.

·      Store oil, gasoline, paints, propane and varnishes in a shed away from your home.

·      Keep items that can burn on shelves away from appliances.

 ·      Plug only one charging appliance into an outlet and don’t use an extension cord when charging an appliance.

Ice Dam Damage

8/5/2016 (Permalink)

Storm Damage Ice Dam Damage Ice dam on a roof

In Michigan, we often experience extreme winters. This means a lot of ice, and snow fall, often an ice dam is formed. An ice dam is a ridge of ice that forms on a roof and prevents melting snow/ice (water) from draining off the roof.  With nowhere else to go, and with freezing at night and melting during the day, the water will eventually back up behind the dam and ultimately leak into the home causing severe damage to roof shingles, ceilings, walls, insulation, and more.  If damage from an ice dam goes unnoticed in an attic, there is also a potential for mold/mildew to form. SERVPRO of Greater Highland/White Lake can effectively and safely mitigate the resulting damages from both the water and mold.  

Emergency Preparedness

8/5/2016 (Permalink)

Community Emergency Preparedness Our information table at the Emergency Preparedness Expo.

We know that the best time to prepare for an emergency is before the emergency occurs. At SERVPRO Brighton/Howell, helping the community prepare themselves for any type of emergency is something we strive to do. That is why we have made it a point to participate in the annual Emergency Preparedness Expo!  We provide information on how to make sure every family is prepared for any type emergency.  We bring water and gas shut off tags, magnets and even coloring pages for the kids! Take a chance to meet one of our team members, to find out how we can hep you! Whether its discussing safety tips in your own home, or creating an Emergency Ready Profile for your business, we are available to help! 

Improving the Customer Experience

8/5/2016 (Permalink)

General Improving the Customer Experience An example of just a few of the marketing materials we offer to our agents!

The interaction between a policy holder and their insurance agent sometimes only occurs during the purchasing of a policy or when they file a claim. SERVPRO of Greater Highland/ White Lake would like to help bridge that gap thru greater involvement that ultimately ensures that the client will be able to take the right action at the right time. Our goal at SERVPRO of Greater Highland/ White Lake is to make sure the commercial and residential properties in Livingston County are prepared in case an emergency occurs. That is why we are offer our insurance agents Tips and Advice, High Visibility Water and Gas Shut-Off Tags and Emergency Ready Profiles (ERP). This allows agents to connect with their clients, providing knowledgeable information and tags for their homes or businesses!